Tenant Handbook

Tenant Contact Services


Through experience, we have learned that the best way to effectively serve our tenants is to have tenant contact information on file with specific individual names for each of the main aspects of Landlord / Tenant business:

  • Emergency Contact I & II (person to call after hours at home/cell phone number in the event of an emergency)
  • Primary Contact (for day-to-day contact, routine service)
  • Accounting Contact (for accounting functions: monthly rent, annual expense reconciliations, etc.)

A Tenant Information Sheet will be sent to you prior to your move-in.  An example of this sheet is in the Forms tab at the bottom of this page.  We also ask that when information changes you keep us informed by submitting a revised form to us as quickly as possible.  In addition, as part of our annual audit of records, we will send you the completed form once a year requesting confirmation and/or updates as appropriate.